Weight Loss Simplified

To reset your password, please contact us at support@wellya.com

Payment information is updated each time you submit an assessment questionnaire during checkout. You will also receive an email with a link to your payment portal and subscription management where you can cancel or change your payment method at any time

You will be charged when you successfully qualify and submit your questionnaire.

Previous visits, profile information, and billing information can be found by logging in to your Wellya Patient Portal.

You will receive an email from the pharmacy letting you know when your prescription has been written by the provider and transmitted to the pharmacy. After the prescription is filled, the pharmacy will ship your medication directly to you at the address you provided during the checkout process. If you do not receive your prescription within 7 days, please contact support@wellya.com for immediate assistance and investigation.

At this time, the assessment questionnaire can only be completed by the person seeking care

After reviewing your assessment questionnaire, your medical provider may reach out for additional information using the phone number you provided. This may be in the form of a phone call or a text message if you opted to receive texts.

Wellya’s prescriptions are written by licensed and experienced healthcare providers, including physicians, nurse practitioners, and specialists, ensuring safe and personalized medication management for each patient.

For urgent or emergent issues, patients should call 911 or go to the nearest emergency room or urgent care facility. The platform is not monitored immediately for urgent health submissions.